Tag Archives: relationships

Trust Building Leaders


Image by Pink Sherbet Photography via Flickr

Building trust is a process that leaders can look at as a foundational activity. Trust is a complicated issue that goes all the way back to childhood, infancy even. An ability to cherish relationships and put trust in others is a powerful indicator that you value a relationship. Leaders should be subscribing to the innocent until proven guilty model rather than vice versa. You should put your trust in your team and let them prove that they deserve it rather than guard it and make it something to be earned. This will go a long way in gaining your team's respect. Kevin Eikenberry details this tactful trust model in the article below.

Everyone I’ve ever discussed the concept of trust with has a wide range of emotions related to it. While everyone wants more trust in their relationships, and believes that in an environment of higher trust they will be more productive, less stressed and generally enjoy their life and work more, we are often stymied, wondering how to reach these greater levels of trust.

Arriving at this conclusion comes from one basic mental model that assumes trust grows based on the other person’s behavior. This mindset is proven by comments like:

  • “They have to earn my respect.”
  • “I have to see that they are honest and dependable.”

When we see trust in this way, it seems to be outside of our control—we must wait for others to prove their trustworthiness in order for trust to build. 

…More at The Courage to Build Trust — Business Management Daily: Free

Leading with trust is something that takes time and courage. It is an effort to let yourself release a reactive trust model and envelop a proactive trust model. This effort will pay many dividends down the road in improved relationships that will flourish and can lead down many new paths. Leadership needs to understand this fundamental concept and embrace it to build a successful team. Leaders need to be building trust in the workplace as the foundation of their efforts.


Leaders Must Avoid These 7 Causes of People Skills Errors

285/365 New Glasses Girl

Image by SashaW via Flickr

Leaders need to avoid these seven causes of people skills errors to maintain their credibility. Everyone needs “people-skills” to survive in an increasingly competitive global market. People skills can be described as what are needed for an individual to succeed in forging memorable connections with leadership, co-workers, and clients. An employee or leader who excels at making these connections will be primed for success because it opens communication channels and allows people to easily relate. Kate Nasser gives us seven common causes of error that people make with regards to people-skills. 

  • Confusing good judgment and judgmentalism. Good judgment borne of different experiences can bring valuable debate, innovation, and success. Judging people (judgmentalism) insults them and blocks opportunities for success. Remedy: See each person as a possibility for a team win.
  • Forgetting or denying that every conversation communicates and creates emotion. People-skills blunders abound in those who focus purely on their own message and never on honoring others as people. People-skills brilliance lies in the awareness of how actions impact others and in the generosity to adapt. Stay on the right road: Speed success by honoring others and avoiding the detour to the land of disrespect.
  • Fear of losing. When people fear losing and focus only on winning, ironically they often lose. Fear widens the gap between people and inconsiderate behavior emerges as their people-skills tumble. The chance for engagement, support, and mutual agreement is slim. Remedy: Spot and stop fears from driving behavior.
  • Mistaking listening and adapting for surrender. Picture a happy boorish clod who never listens or considers others’ needs. When I asked about the behavior, the clod replied, “The world belongs to those who don’t surrender.” Attention all clods, the world belongs to those who can interact, influence, and create a win for all.
  • Focusing on the stressful moment rather than a desirable outcome. Differences can cause stress. They don’t have to derail people-skills and the favorable outcome. Focus tip: When the stressful feelings surface remember your options and choose wisely.
  • Believing that confidence and humility cannot co-exist. Regardless of personality type, a person can be both confident in their message and humble in delivering it. Key thoughtHumility is flexible and open to learning and that delivers success.
  • Clinging to a comfort zone. The greater the craving for self-comfort, the greater the risk of people-skills mistakes. The comfort zones of personality type, cultural background, educational level, and occupational focus, are ripe for people-skills blunders that tumble everyone down. Gentle reminder: The comfort zone is full of sitting ducks — not as safe as it feels!

More at Leaders, Avoid The 7 Common Causes of People-Skills Mistakes

We all develop people-skills naturally as we grow. Some immediately excel and others lag behind but avoiding these seven mistakes can help to level the playing field whether you are a Fortune 500 CEO or the office lackey. Everyone can benefit by taking some extra time to extend themselves a little further, to reach outside of their comfort zone and keeping a positive outlook. Leaders especially need to avoid these seven causes of people skills blunders. 


Leadership Dictates Effective Communication at Work

Office Politics: A Rise to the Top

Image by Alex E. Proimos via Flickr

Your leadership style paves the way for effective communication in the workplace. Communication is a basic facet of everyday life. An ability to effectively communicate via an array of mediums is a necessity in today's hyper-connected world. Unfortunately, people are losing touch with basic social interaction as digital communication becomes more prevalent. A guest post from Parkland Chamber gives us five benefits of great workplace communication.

Communication is central to all aspects of life. It’s a critical skill for maintaining your personal as well as professional relationships. With the encroaching social isolationism of the digital age, it’s more important than ever for businesses to actively promote and foster healthy communication in the workplace.

The Internet has changed the way we interact as a species. As a direct result of this transition, more and more graduates are entering the workforce with malformed sets of social skills. Like it or not, it’s your job to teach the skills that people used to learn in school. Helping promote open and honest communication within your workforce will create a rock solid foundation for all of your company’s operations.

More at Top Five Benefits of Effective Communication in the Workplace

Effective Communication is a true benefit to any endeavor you undertake. Ensuring that you can effectively communicate your thoughts, ideas, and feelings to others is of utmost importance to maximizing your chance of success in all aspects of your life. Workplace interactions benefit from communication by increasing connectivity and enhancing relationships that allow for efficient workflow. See if you and your workplace are benefiting from these and if you can enhance your work. Enhance your leadership to get the most effective communication at work. 



Leadership Must Build Trust in its Team

Harry Potter wants you to join him in helping raise $700 billion so the U.S. banks can remain open

Image by kevin dooley via Flickr

It is important that leadership build trust in their teams for a great working relationship. Trust is a difficult proposition in dire financial times. An ability to trust your team or your coworker is fundamental to success however. A trust survey conducted in 2009 reports that companies with the most trust in each other enjoyed the highest profit margins. Trust is a major driver of your business and you should do everything you can to build trust in and amongst your team. Andy Atkins writes for Fast Company about how leaders build trust to drive results.

Trust is a necessary component of successful leadership–leaders need trust in order to drive business results. Yet trust in business has been eroding for some time. Judging by many employee engagement scores, employees have been disengaging for at least a decade.

But there are important hopeful indicators–and some tangible, highly effective steps for building trust that leaders can take now.

…More at How Leaders Build Trust | Fast Company

He points to three specific solutions that will help build trust amongst your team to ignite their cooperation and nurture their trust in each other. Trust is based on performance and reliability so in order for your team to trust each other they must have a good working relationship where they work in sync and have the knowledge that they can count on their teammates to achieve results. Building trust in your team today is a win for team members, leadership, and the organization as a whole. What are you doing to build trust in your team today?